Enhance Repair Orders and your customer relationship while educating customers on required repairs and service recommendations with the Electronic Inspection App.
Electronic Inspections
Present inspection data and repair recommendations directly to the customer real time with video, text or email.
Images, videos and repair recommendations are organized, sent and received via smart phone through text and or email with the JetCom user friendly interface.
The inspection app provides the ability to add multiple images and notes per item. Options include providing a video of troubled areas with a short video per category.
Customer interaction data provides analytics on user engagement of with the Electronic Inspection App. This information gives shops insight on the customer’s interaction with the information sent to them.
The technician will be notified as to what information (images, video, notes) the customer has viewed in the app. The knowledge of knowing what data has been viewed by the customer can determine how to better communicate about the potential service suggestions.
Customer interaction data provides analytics on user engagement of with the Electronic Inspection App. This information gives shops insight on the customer’s interaction with the information sent to them.
The technician will be notified as to what information (images, video, notes) the customer has viewed in the app. The knowledge of knowing what data has been viewed by the customer can determine how to better communicate about the potential service suggestions.
The Resource Center works directly with your shop management system. It is designed to be accessible from any device, no matter where you are, you can check in and communicate with your customers.
- Share videos of repair suggestions.
- Email photos and repair suggestions.
- Share photos and info right from the vehicle.
