AAR Support Portal

Sponsored by AAA & PRG

AAR Customer Satisfaction Survey Program, Automate RSP Status Change, AAA AAR Enhanced Appointment Program, Enhanced Notifications, RSP SMS Integration

Services

Our services are specifically designed to help AAA Approved Auto Repair Shops and AAA Clubs increase efficiency, monitor service experiences, add notification options, provide feature rich appointment scheduling tools and deliver a superior experience to AAA members.

AAR Customer Satisfaction Survey Program

Customize a CSI program that is right for your shop. Text, phone and or email, your shop can choose the methods that make sense for your customer base. Track your shops service performance and even see how each employee impacts customer loyalty.

Click here for more details.

Automate RSP Status Change to "Ready"

Automatically Turns RSP Tow Status to “Ready”. AAR facilities can choose various times for each day of the week to change tow in status to “Ready”. The system syncs with future shop closures such as scheduled maintenance, holidays and vacations.

Click here
for more details.

AAA AAR Enhanced Appointment Program

Your shop now has the ability to control the appointments coming from AAA.com. You (the shop management) select the number of appointments by hour by day of week. You can manage same day and next business day appointments. And you can block out shop closures like vacations and scheduled maintenance.

Click here for training video.

Enhanced Notifications

Always be ready for a AAA member inbound on a tow truck by adding phone calls to the AAA tow notifications. You can even point the voice notice to your shop phone and text message to a cell phone.

Click here for more details.

RSP SMS Integration

Save your shop time and money by utilizing RSP / (SMS) shop management integration. For the most popular shop management systems, all your employees need to do to update the AAA RSP website is check a few boxes and press a button.

Click here for more details.

Get More 5 Star Reviews

Social Media reviews are one of the most powerful and influential tools to promote your business. Give your social media reviews an incredible boost by encouraging satisfied customers to give you a 5-star rating.

Click here for more details.

 

ADAS Repair

A recent series of reports from Automotive Engineering explored the intricacies of repairing advanced driver assistance systems (ADAS). Topics discussed in these reports included types of sensors used, when they should be calibrated, how calibrations are performed, equipment needed and options for ADAS-specific training for technicians. To access the full series of reports, click here.

Click here for more details.

 

12,806,838

SURVEYS MANAGED

30

YEARS OF EXPERIENCE

9130

REPUTATIONS IMPROVED

3,572

CERTIFICATES GIVEN

Our Partners

We partner with the strategic divisions of Pacific Research Group - JetCom, JetCom Creative & JetCom Marketing.

Data ManagEment

JetCom Business Solutions

JetCom Business Solutions Innovative data driven technology.

Creative

JetCom Creative Business Strategies

Creative imagery strategically
paired with innovative
technology.

Automotive Marketing

JetCom Automotive Marketing

Automotive Marketing Solutions
Innovative technology combining data
with creative solutions.